Estimate Arrival Times
Our standard shipping time is 72 hours for the US mainland and Canada. International shipping time including US territories is 5 to 20 days. If you did not receive your item within that window of time please contact us immediately by email, chat or phone.
We offer three methods for shipping your orders from any of our web platforms:
- Standard US and Canada – 72 hours US - Canada
- Standard International and US Territories - 5-20 days
- Expedited US only – 24 Hours
- Express International and US territories - 3 Days
Business days include Monday–Friday, excluding holidays
Shipping of our Marketplace Items
Our Marketplace items are shipped directly from the Seller warehouse or/and from Microzu warehouses ( Microzu marketplace account owners) and can be shipped to most places we are allowed to ship.
Our Marketplace items cannot be shipped to:
- PO boxes
- APO/FPO (military addresses)
- U.S. Virgin Islands or Guam
Our partners with FedEx, UPS, UPS Mail Innovations and the United States Postal Service (USPS), DHL to ship your packages. You'll receive a shipping confirmation e-mail or phone call that will confirm which carrier was used for your products.
Shipping to Alaska and Hawaii
There is no extra shipping fee to Alaska and Hawaii. Marketplace items can be shipped to Alaska or Hawaii.
Shipping cost is calculated on a "per item" or "per pound" basis and is based on the shipping method you select. We sometimes offer free shipping in select categories, or free shipping site-wide for promotional reason.
Free Shipping will be applied
Excludes select Marketplace items, we offer from time to time free shipping for promotional purpose. Item available for free shipping will be marked "Free Shipping".
Shipping Rates by Product Type
Most items are shipped on a per item and on a per pound basis.